Customer Service
If you have any questions regarding your order please write an email to info@fashiongirl.eu.
FAQs
We offer fast and reliable shipping. All orders are processed within 1-2 business days, and delivery times depend on your location. You can check the estimated delivery time during checkout.
Once your order is shipped, you'll receive a tracking number by email. You can use this to track your package via our shipping partner's website.
We offer a 30-day return policy. If you're not happy with your purchase, you can return it for a full refund or exchange. Items must be in new, unused condition with original packaging.
Yes, we offer free returns on eligible items. Please check the return guidelines on our website for more details.
To return an item, please visit our returns page and follow the instructions to generate a return label. We’ll guide you through the process.
If your order hasn’t been shipped yet, we may be able to cancel or modify it. Please contact our customer service team as soon as possible.